Order information Payment We accept WorldPay, international money orders, cashiers checks, private checks, and cash. Or you can wire to our bank or wire through Western Union. We recommend that you use WorldPay for credit card payments. The process is free and enables you to securely, conveniently, and cost-effectively send payments online. Click for WorldPay Payment If you wish to use wire transfer, here is the info you will need: S.W.I.F.T. DABA DKKK IBANDK 173000 006007 8475 Reg.nr.: 4710 Account number: 60078475 Danske Bank A/S Nørre Voldgade 68 DK-1390 Copenhagen K Denmark Telex 27000 Please note that the links between your bank and ours charge $18, which makes the transfer quite expensive. Please write checks/money orders out to FF Piber and send to: FF Piber & Tobak Adelgade 1 DK-8900 Randers Denmark Contact General issues: info@ff-pipes.com Questions: sales@ff-pipes.com Orders: order@ff-pipes.com Phone/Fax +45 8642 3629 (not much English spoken, please e-mail) Return Policy If there is something wrong with a pipe you will get a full refund including your expenses for returning the pipe. Contact us when you receive the pipe. If you for some reason don't like a pipe you can get a full refund minus our expenses for returning your money or sending another pipe. You have the right to cancel within seven days of receipt of the goods. If an order is canceled your payment will be returned upon receipt of the returned items. Prices If you live inside the European Union you have to pay Value Added Tax. Use the prices in DKK which include tax. If you live outside the European Union you shop taxfree and thus save 20%. Use the prices in $ where we have deducted the tax. Also taxfree for Norway, Switzerland and other countries outside the Union. Taxfree 100 DKK = app. 90 Norwegian Kr - 16 Swiss Francs - 1200 Yen Shipping We ship registered first class airmail which seems to be the only safe way to send pipes. When we have received your payment, the pipes will be sent the same day. Most of our orders arrive within 1-2 weeks, but it can take longer depending on your local post service and customs. Worldwide shipping fee for all orders (pipes/accessories/tobaccos) is based on weight.   Klik på flaget, hvis du bestiller fra Danmark